






| Physician and Pharmacist endorsed |



| What is on the device? Each Medycard arrives packaged with pre-loaded with professionally designed software that allows you to easily enter and store your health information and easy to use instructions. I am not able to use a computer, what do I do? It is recommended that you have your medical POA help you enter the data. Also, you can ask you doctor to help. How secure is the information? The Medycard is password protected and comes with ultra high, 256 bit encryption. How will emergency people get my information if I can not speak? Medycard comes with a special feature that allows access for health professionals without releasing certain personal identifiers. Who is responsible for the information on the device. The user is responsible for all information. One of the purposes of the Medycard is to help users become more accountable and have more control over their health. By having the user or a representative for the user, enter the data, you will become more aware of your health. What happens if I lose the Medycard? The information is secure. We always recommend users back-up their information on their computer. Will my information be loaded on the Internet. NO!! All information is on the device and is not on the Internet or any other database. What kind of warranty do I get? We provide full customer support and offer a 30 warranty. If there is a problem with your device, you will know right after you get it. We have very few problems with the devices. We provide the highest quality control and make sure all units are working before they leave the warehouse. What if I am having a problem and I need help. We offer full support. We do recommend that you contact us first via email. Emails are answered within 12 hours. If we cannot help through email we will contact you personally. Just leave your number. Will this work on my computer? The Medycard card is designed to work with all windows based computers. If you have a problem, just contact us and we will walk you through installation. Can I enter my whole family on one device. No!. The Medycard is designed for one person. It is to be carried by the user. What if paramedics or emergency rooms will not use the device? This is becoming less of a problem, however we recommend that you print a copy of your information which you can give to them also. Please email us if you have any other questions. sales@medycard.com |